Privacy Policy
Effective Date: June 2026
MetroCrest (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
Information We Collect
When you contact us, request a quote, schedule a service, or communicate with us through our website, we may collect:
- Name
- Phone number
- Email address
- Property address
- Service requests and inquiry details
- Any other information you voluntarily provide
We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our website and services.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and quote requests
- Schedule and provide services
- Communicate regarding appointments and customer support
- Improve our website and customer experience
- Maintain business records
- Comply with legal obligations
Information Sharing
MetroCrest does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist in operating our business, processing communications, or delivering services. These parties are required to keep your information confidential.
We may also disclose information when required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. You can modify your browser settings to disable cookies if desired.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: