Terms & Conditions

Effective Date: June 2026

Welcome to MetroCrest. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or scheduling services.

Acceptance of Terms

By accessing this website, requesting a quote, scheduling a service, or otherwise engaging with MetroCrest, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these terms, please do not use our website or services.

Services

MetroCrest provides professional property cleaning services, including but not limited to:

  • Power Washing
  • Air Duct Cleaning
  • Gutter Cleaning
  • Dryer Vent Cleaning
  • Chimney Cleaning

Service availability may vary by location and scheduling requirements.

Quotes and Pricing

All quotes provided by MetroCrest are estimates based on the information available at the time of the request.

 

Actual pricing may vary depending on property conditions, project scope, accessibility, or additional work required. Customers will be informed of any pricing adjustments before work begins.

Scheduling and Cancellations

Appointments are scheduled based on availability.

 

If you need to cancel or reschedule an appointment, please contact us as soon as possible. MetroCrest reserves the right to reschedule services due to weather conditions, safety concerns, equipment issues, or circumstances beyond our control.

Customer Responsibilities

Customers agree to:

  • Provide accurate information regarding the property and requested services.
  • Ensure safe and reasonable access to the work area.
  • Remove valuables or fragile items from service areas when necessary.
  • Inform MetroCrest of any known hazards or special conditions before service begins.

Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

 

MetroCrest reserves the right to charge applicable fees for returned payments, unpaid balances, or collection-related expenses where permitted by law.

Satisfaction Guarantee

Customer satisfaction is important to us. If you are dissatisfied with a completed service, please contact us promptly so we can review and address the concern.

 

Our liability is limited to the value of the services provided.

Limitation of Liability

MetroCrest shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

 

While we take reasonable care during service performance, MetroCrest is not responsible for pre-existing damage, hidden defects, structural issues, or conditions beyond our control.

Website Use

You agree not to:

 

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to website systems.
  • Interfere with website functionality or security.
  • Copy, reproduce, or distribute website content without permission.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of MetroCrest and may not be used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites. MetroCrest is not responsible for the content, policies, or practices of those external websites.

Changes to Terms

MetroCrest reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon posting to this website.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Address: 2826 Reedcroft Drive
Dallas, Texas 75234

Phone: (214) 790-3452

Email: info@metrocrest.com